NCCore

Problem

Visitors keep asking the same things on a website: shipping, returns, price, a guide. The answer is often already on the page, and they just can't find it. A general chat doesn't know that site, and when it isn't sure, or the question is a complaint, there is nobody to hand the conversation to.

Solution

NCCore (Neuron Context Core) is an AI chat in the corner of the page. It answers from what's already written on the site: services, shipping, products, guides. The chat always starts with the AI. A person joins only when it's needed. When the AI isn't sure, the topic is sensitive, such as a complaint, or the visitor asks for a person, someone from support gets the chat along with the whole conversation. The customer doesn't repeat themselves.

It works on company websites, service businesses, documentation, and online stores. We install and configure the chat. The customer doesn't have to write any code.

• Answers from the text already on the site
• A handoff to live support when the AI doesn't know, or the customer asks for a person
• Installation and setup, with no programming on the customer's side

My role

I'm the founder and the developer. The site lists me as the contact person. NCCore handles installation and setup.

Result

It's live at nccore.cz. Someone writes in what site they run and what visitors ask most often. We show how the chat would look, and the price is agreed together. A reply usually comes within one to two business days, at nikola@nccore.cz.